Below you'll find answers to commonly asked questions about Pixelrayons Small Business web design
services. If your question is not answered below, please email or call us for a quick answer.

 
 

General FAQs

How do I start using your web design services?

The easiest way to start using our services is to submit ‘Request A Quote’ online form. After reviewing your project details, we will provide you a free phone consultation and a detailed proposal for your project.

Is there any hidden cost included in the web design services you offer?

No, there is no hidden cost included in our services. We ensure strict adherence to the price already discussed with you as per your requirement, unless you wish to change the specifications before, during or after the design.

Will I be involved in the development procedure of the website?

You would surely be involved in the designing and development of the website. In fact, we would need your inputs to make sure that our web design solutions are in sync with your requirements.

What if I decide not to continue my services with you?

Once the design is approved and website is completed, the website belongs to you. You have the liberty to decide about continuing with our services or not, is up to you. Whether you decide to move to any other host or to maintain the site yourself, the decision is completely yours.

What if the design would not give us 100% satisfaction? What are the parameters you follow to guarantee a satisfactory design?

We guarantee 100% satisfaction. In any case you are not satisfied with our services, you can discontinue with us and get your money back, only if the request is made before the commencement of the work.

What makes smallbusiness.pixelcrayons.com better than other web design companies?

smallbusiness.pixelcrayons.com specifically develops websites for small and medium sized businesses to give them an attractive online presence. We take your projects seriously and work sincerely on them. We want to provide a successful online presence to our customers through template based/fully customized websites. Check out the portfolio and testimonial sections that give you details on our unmatched services provision.

Technical FAQs

Do I need to host with you?

No, to host with us is not an obligation. You are free to use a domain name and/or prearranged web hosting you are already registered with. Yet, we would recommend you to host with us as most of our customers are exhilaratingly hosting with us.

Who provide the content for the website?

The choice of content is completely up to you. If you have content ready for your website, we will include those material in the website. Nonetheless, we provide textual content, logos or other graphic images, in case you need further assistance in the creation such services.

Can we bring changes to the website design or text content once it becomes live?

Your website design can be changed at anytime you want to. You can make a request to change the text content or the overall design, or you can add a new feature to your existing website at any time you want.

My existing website is not performing up to the mark. Can you help me in improving it?

Absolutely, after studying and analyzing your current website and discussing your goals, we can easily work on redesigning your website as per your requirements.

Can you use my business’s existing logo, brochure design, and other materials for my website?

Since our aim is to build a website according to your requirements and specifications, so we will surely make use of existing logo, brochure design, and other materials suggested by you to design a customized website.

Do you offer Search Engine friendly website design?

We create SEO friendly sites. Our designed sites are amenable with search engine guidelines. Search engines keep on altering their rules and algorithms, and your websites need to be in compliance with every new rule introduced to keep them up to date.

How many browsers would my site be compatible with?

Your website will be compatible with all browsers such as IE 7 and 8, Firefox 2 and 3, Safari 3.2.2, Mac, Google Chrome, Opera and Netscape Navigator. In case you want your site compatible with browsers other than these, you would need to pay extra.

Will my website have identical visibility on each browser?

After designing a site, we preview it in several browser types and in different screen resolution settings before it is published. The sites are designed by keeping their similarity on each browser in mind. However, users may get to see some sites differently on different browsers, depending on their browser type and screen resolution setting.

What kind of technical support can I expect from you?

We take care of all your queries round the clock with a personalized touch. We contact you through our customer help line or a support desk within 24 hours of any query reported by you. We also provide a data backup to ensure safety of your data.

Do I need to acquire any technical knowledge about Website Designing?

You do not need to have any technical background on website designing. As a web designer, it is our job to do all the designing work for you. All you need to do is to be concerned only about your website’s objectives, in what way you want them to look and what should be the size and style of your website text.

What other design features can I get from smallbusiness.pixelcrayons.com?

In addition to our website design services you can have Logo design, Flash Header, Flash Intro, blog and contact form designed for your site, but each at an additional cost.